FAQ


1. Are all your products made of 100% cotton?

Yes, all products from The Drunk Shark are made of 100% high-quality cotton.

  • We carefully select premium cotton, which is soft, breathable, and comfortable for everyday wear.

  • All T-shirts and hoodies are treated with a washed fabric process, making them soft, reducing shrinkage, and retaining a vintage feel.

  • Cotton material is also ideal for printing, ensuring vibrant and long-lasting patterns.

2. Are your printed designs clear and high-quality?

Absolutely! We pay great attention to print quality, ensuring every product features crisp, clear, and vibrant prints.

  • We use professional Direct-to-Garment (DTG) printing technology, guaranteeing full detail with no blurring or jagged edges.

  • Print colors are bright and long-lasting, resistant to fading even after multiple washes.

  • Each animal-themed design is carefully crafted, with vivid details that add depth and artistic appeal.

3. Do you support free returns and exchanges?

Yes, we offer 30-day no-reason returns and exchanges, with free shipping and no handling fees.

  • If you are not satisfied with your product, or if the size or style is incorrect, you can request a return or exchange within 30 days.

  • Our team will assist you throughout the entire process to ensure a hassle-free experience.

  • If you are not satisfied with the received item, we also provide free reshipment service, ensuring every customer is happy with their order.

4. How can I place an order and make payment?

  • You can place an order directly on our website: www.thedrunkshark.com. Select your preferred product, size, and quantity, then add to cart.

  • Payment methods include credit card, PayPal, and other popular international payment options, all secure and convenient.

  • After placing your order, you will receive an order confirmation email. Orders are usually processed within 1–2 business days.

5. How long does shipping take?

  • North America: 7–21 business days

  • Europe: 7–15 business days

  • Middle East: 7–10 business days

  • Southeast Asia: 7–10 business days

  • Shipping fees depend on the actual purchase. Standard starting rates: North America $5.99, Europe $4.99, Middle East $7.99, Southeast Asia $6.99.

  • If you need expedited shipping (Express), please contact our customer service team, and we will arrange it for you.

6. How can I contact customer service?

If you encounter any issues while shopping or have questions about our products, feel free to contact our customer service team:

📧 Email: customer@thedrunkshark.com

We will respond as soon as possible to ensure you have a smooth and enjoyable shopping experience.